Agreement
These Terms of Service, along with our Privacy Policy, contain the terms and conditions that govern your use of Eirene Wellness Innovations LLC's website, mobile application, social media pages, marketing activities, and other services.
By accessing or using our Platform, you agree to be bound by this Agreement.
1. Eirene Wellness Innovations' Services
Eirene Wellness Innovations will provide you with the Services in accordance with this Agreement, enabling you to create an account and access our content, documents, information, and services.
Not for emergencies or crisis support. Eirene is not designed for, and cannot help in, mental-health emergencies, crises, or self-harm intervention. If you are in danger, having thoughts of self-harm, or experiencing a mental-health emergency, please call or text 988 (the national crisis line in the US and Canada) or contact your local emergency services immediately.
Not medical advice. The information and advice provided on our Platform is not intended to be used as medical advice. No materials or information are intended to be a substitute for professional medical advice, psychotherapy, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider.
Not HIPAA-covered. Eirene is not intended to collect or process Protected Health Information as defined by HIPAA, and Eirene is not intended to be a HIPAA-covered medical service.
Use of Generative AI. Our Platform uses generative artificial intelligence (AI) as an integral part of its operations, particularly through chat functionality. While your input may be stored to remember interactions and build upon past conversations, the AI is not used to train third-party models. The AI's output is not intended as medical advice or as a substitute for medical advice, diagnosis, or treatment.
2. Fees and Subscriptions
Subscriptions and other paid features within the mobile application are sold and processed by Apple's App Store, Google Play, or our subscription management partner (currently RevenueCat). When you make a purchase, you authorize the applicable platform to charge the payment method associated with your store account on the recurring schedule disclosed at the point of purchase.
Subscriptions automatically renew unless you cancel before the renewal date. You can manage and cancel your subscription at any time through your Apple App Store or Google Play account settings.
Refunds are governed by the policies of the platform through which you made the purchase (Apple App Store or Google Play). Refund requests should be directed to the applicable platform.
3. Privacy and Data
We will use reasonable efforts to hold all personal and billing information in strict confidence. Our Privacy Policy details how we collect, use, store, and disclose personal information from users.
By using our Platform or Services, you are explicitly agreeing to both these Terms of Service and our Privacy Policy.
4. User Content and Proprietary Rights
"User Content" means any text, graphics, images, audio, video, documents, or other materials that you upload or create using our Platform. We do not claim ownership of your User Content.
By making User Content available through our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and use your User Content solely as necessary to operate and provide the Services to you. We do not use your User Content to train third-party AI models, and we do not share its content with advertising or marketing platforms.
You are solely responsible for all User Content and represent that you own all rights necessary to grant us the license rights.
5. Prohibited Uses
You agree not to use our Platform or Services to:
- Violate any applicable laws or regulations.
- Infringe upon intellectual property rights.
- Transmit harmful, offensive, or inappropriate content.
- Interfere with or disrupt our Services.
- Attempt to gain unauthorized access to our systems.
- Use our Services for fraudulent or deceptive practices.
- Impersonate others or misrepresent your affiliation.
6. Limitation of Liability
You agree to indemnify and hold us harmless against all claims resulting from your use of our Services.
Our liability for any act or omission relating to the Services will not exceed the total charges you have paid to us.
To the maximum extent permitted by law, we will not be liable for any consequential, special, punitive, or indirect loss or damages. We make no warranties, express or implied, with respect to the Services.
7. Miscellaneous Terms
Amendments: We reserve the right to change these terms at any time. You are responsible for checking for changes periodically. Continued use after changes become effective means you accept the changes.
Assignment: You may not assign this Agreement without our prior written consent. We may assign this Agreement at any time.
Contact Us
If you have any questions about these Terms of Service, please contact us at privacy@eireneapp.com.